Director, Digital Product Management Wellness - WellSpark
- 📁
- TBD
- 💼
- ConnectiCare
- 📅
- Sep 16, 2019 Post Date
Responsibilities:
• Leads the development, management, implementation and market roll-out of product strategies and portfolios for all market sizes across all geographic territories. Oversees the organizational and marketplace implementation of product enhancements and new products. Partner with Finance and Underwriting personnel to ensure competitively priced products.
• Create and maintain the product, digital and in-person/on-site program delivery, vision and strategy based on business needs, industry research and trends, competitive analysis, user insights, and market dynamics including potential disruptors.
• Develops effective partnerships with key business and technology stakeholders across the enterprise in order to create the most effective digital products. Works with cross functional teams to shape Web & Mobile solutions that drive continuous improvement,
• “Product Ambassador” in the market place– promoting, educating and building momentum with key producer partners about health and wellness products. As a subject matter expert to contribute to employer and broker educational forums to build recognition and trust in the WellSpark name, and gain market share.
• Thought leader in the digital health space, helping define digital product features, leading multi-vendor, geographically disperse vendor teams through agile delivery methods. Ensure delivery of optimal digital products
• Work closely with engineers to quickly grasp concepts that matter in a given situation and work collaboratively to overcome technical hurdles and deliver stellar solutions.
• Continuously verify market entry strategies with independent feedback from agencies, brokers, prospects, customers and sales staff to procure product information and market intelligence via individual interviews, conferences, focus groups and advisory councils.
• As the subject matter expert for WellSpark, supports research and development of the strategic marketing plan and underlying tactics by assessing market and competitive product designs and positioning by providing cost/benefit/impact of recommended product changes including facilitating product line financial modeling and analysis. Proactively makes recommendations for enhancements to the WellSpark portfolio.
• Develop and execute an ongoing communication plan informing the organization of product strategy, positioning, practices and adherence to state and federal mandates.
• Manages the operational impact to the organization by providing requirements, participating in committees, documenting impacts, identifying communication and training opportunities.
• Play the formal Product Owner role in daily scrum meetings, requirements and design sessions, prioritizing features, advocating for business stakeholders, and providing input on product design decisions.
• Execute feedback tools to identify continuous improvement opportunities of WellSpark's products.
• Contributes to a digital engagement strategy to drive program participation.
• Develop and refine the member/consumer experience.
• Performs other related projects and duties as needed and/or as assigned.
Qualifications:
• Bachelor's Degree or an equivalent combination of education and experience.
• At least 10 years of managed care experience including sales or account management, project management, product management (or development), and exposure to all facets of managed care product sales and administration.
• Experience with Digital Health hardware and software, including fitness tracking, biometrics and other relevant devices.
• Skilled in Agile development principles, like Agile, Kanban, or SAFe 4.0. Expertise in the latest software development tools like Microsoft development Suite or Atlassian
• Proven ability to work in a matrix environment and lead cross functional teams; managed projects with duration of 6-12 months or more as accountable director of record.
• Proven ability in utilizing Windows PC software applications (i.e., spreadsheets, project schedulers, work processor, databases, etc.).
• Excellent organizational, planning & business analysis skills; cross functional project management and decision making facilitation skills.
• Excellent written and oral communication skills and demonstrated ability to interpret government regulations, develop and deliver training and monitoring programs.
•ESSENTIAL JOB REQUIREMENTS:
• Primarily sedentary
• Must be able to use standard office equipment
Company Statement
Careers at EmblemHealth: For nine decades, EmblemHealth has been making quality health care accessible and affordable for New Yorkers, and helping to make life better in the communities we serve. Our employees are proud of that legacy and want to make health care better for everyone. Here we inspire success while helping employees build meaningful careers. We offer competitive health and welfare benefits, retirement benefits, and incentive pay plans. Join us for a rewarding experience.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, Emblemhealth may provide work visa sponsorship for certain positions.