Company Statement
EmblemHealth is one of the nation’s largest not for profit health insurers, serving members across New York’s diverse communities with a full range of commercial and government-sponsored health plans for employers, individuals, and families. With a commitment to value-based care, EmblemHealth partners with top hospitals and doctors, including its own AdvantageCare Physicians, to deliver quality, affordable, convenient care. At over a dozen EmblemHealth Neighborhood Care locations, members and non-members alike have access to community-based health and wellness guidance and resources. For more information, visit emblemhealth.com.
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Technology Manager
- 📁
- Information Technology
- 💼
- EmblemHealth
- 📅
- Mar 21, 2026 Post Date
REMOTE
Summary:
- Drive Software Development Life Cycle activities and align EmblemHealth business and technical resources.
- Responsible for managing systems and all technical functions related including design, develop
- Champion continuous quality improvement activities to increase the maturity of the IT team.
Responsibilities:
- Responsible for leading the planning, execution, continuous improvement, and maintenance of managed systems in coordination and cooperation with other enterprise teams as appropriate.
- Drive planning sessions to ensure proper coordination and that capacity considerations are managed appropriately
- Ensure results are complete, accurate, and within time/quality/budget constraints to meet commitments.
- Proactively seek opportunities to improve and lead the efforts to deliver on those opportunities.
- Ensure issues that are escalated to the team are responded to and closed out in a timely and accurate manner.
- Consistently review and monitor results and their adherence to SLAs.
- Perform research and identify opportunities to develop standardized business processes and technical methodologies for interfacing with the team and system.
- Oversee research, development, implementation, maintenance and enhancement of technology for managed system capabilities and upgrades; interface with business clients to ensure concerns are managed.
- Collaborate with business stakeholders to develop/propose ideas related to systematic improvements.
- Develop and review system design and technical implementations.
- Review error summaries with internal teams and recommend opportunities to improve implementations.
- Review any communications/technical notes from associated vendors and ensure all relevant technical teams are involved in any upgrades.
- Develop and execute on a technology and process roadmap for owned systems.
- May develop, mentor, train, and guide other staff members.
- Serve as escalation point for complex issue resolution.
- Continuously seek to improve efficiency and quality across owned systems.
- Champion and monitor adherence to industry leading technology management practices within the team.
Qualifications
Education, Training, Licenses, Certifications
- Bachelor’s degree required
Relevant Work Experience, Knowledge, Skills, and Abilities
- 5 – 8+ years of relevant systems and technology experience required
- 5+ years of full stack development and/or architecture experience required
- 2+ years of supervisory experience working with internal and vendor teams required
- Ability to lead and work within cross-functional teams and matrix organizations required
- Strong communications skills (verbal, written, presentation, interpersonal) with all types/levels of audiences required
- Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) required
- Ability to effectively manage multiple business priorities and expectations with relatively fixed resource capacity required
- Ability to collaborate with and support colleagues to solve problems required
- Broad understanding of the healthcare industry and EmblemHealth’s position in the industry preferred
- Understanding of healthcare business and IT strategies preferred
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We value the diverse backgrounds, perspectives, and experiences of our workforce. As an equal opportunity employer, we consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, age, creed, citizenship, gender identity, pregnancy, marital status, national origin, disability, veteran status, or any other protected characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, Emblemhealth may provide work visa sponsorship for certain positions.